Terms and conditions

1.Reservation Policy

All confirmed paid reservation will be hold until 12midnight only and billed as No-Show.
Any delays on arrival must be informed in advance before check-in date. The hotel reserves the rights to release your room by midnight if there are no notification.

2.Cancellation

Any cancellation within 30 Days from Check-In Date will be charged 100% of Room Rate.
Any cancellation 31 Days and above, 20% of Room Charges will be charged which means balance will be refunded after deducting bank charges .

3.Refund Policy

*Deposit of RM50 will be collected upon Check-In and only refunded upon check-out provided room in good condition.
* Balance deposit will be refunded after deducting room damages accordingly (if any).

4.Shorten Stay (Early Check-Out)

* No refund will be paid to Guest for any shorten-stay or early check-out.

5.Extend Stay

All extend stay payment must be made before 12:00Noon on scheduled Check-Out Date.

6.Missing Or Damaged Items

The hotel will charge accordingly for any missing items and damages (including stained linens) upon check-out.